Emma Kim Levin

Coworking versus co-warehousing – the devil’s in the details. Both coworking and co-warehousing are non-traditional workspaces that support business owners to successfully operate outside the traditional corporate setting – all while saving money and...

If you run an ecommerce business, then you’re likely burning the midnight oil. Between managing customer service, communicating with vendors, and building inventory, there’s never enough time to get it all done. It’s about time you have the tools to...

There are over 33.2 million small businesses in the U.S., each with important missions, exciting products, and the capacity to grow. However, they all run into a similar problem – lack of space. Co-warehousing may be the solution to that...

Building an online community sets your business up for success and tremendous growth. It establishes a mutually beneficial relationship with your customer base and generates brand loyalty, free marketing, and co-creation within your business. The...

Community-led growth is the newest growth strategy for improving your customer retention and scaling your business. Community development is quickly becoming central to business growth, and startups are beginning to realize they need to invest in...

The network effect is the ultimate marketing strategy. For a SaaS business, cultivating a network effect increases customer satisfaction and retention strengthens customer loyalty and creates a viral loop, a revolving door of customers. But how do you...

Community engagement is obviously paramount to solidifying customer loyalty, creating brand evangelists, and selling future products and services. However, increasing community engagement and driving growth is no simple task for community managers. In...

So, what’s the secret to a highly successful brand community? According to Pramod, the network effect is the key to success. Growth from network effect stems from the idea that the more active your platform’s users are, the higher your platform’s...

Customer success drives any good SaaS business strategy. Customer success can lead to increased customer satisfaction, decreased customer churn, and increased customer lifetime value. However, customer success managers have a long way to go before...